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Deputy Director of Community Services

  • Posted:
    November 8, 2023
  • Closes:
    November 24, 2023
  • Type:
  • Pay:
    $66,606.55- $83,586.55/ year

This announcement is for the anticipated opening for Deputy Director of Community Services.


DISTINGUISHING FEATURES OF THE CLASS:  This is a professional position responsible for providing oversight, support, and guidance for services provided by the department and contracted service providers. Including but not limited to Single Point of Access (SPOA) for adults and children with mental illness in need of residential and care management services. In addition, the position involves the responsibility for oversight of the Assisted Outpatient Treatment (AOT) Program, a program for individuals receiving treatment plans under court order.  The work involves responsibility for coordinating and managing access to services provided to individuals and monitoring the utilization of services provided to individuals.  The work is performed under the general direction of the Director of Community Services. Leeway is allowed for exercise of independent judgment in carrying out details of the work.  Does related work as required.



  • Develops, implements, and maintains a single point of accountability for case management;
  • Tracks and reports relevant statistical information on a regular basis as required by New York State regulatory agencies;
  • Engages in activities to increase clinical accountability, best practices, and coordination for high-risk clients and their families;
  • Assists the Director in coordinating, implementing, and operationalizing the procedures and program components related to the various state and local Initiatives;
  • Represents the department on local committees, coalitions, and in the absence of the director.
  • Organizes and facilitates meetings;
  • Organizes and participates in activities intended to increase awareness and reduce the stigma surrounding mental health and substance use;
  • Works with community agencies to reduce barriers to care;
  • Assists the Community Services Department and board in other projects or activities to improve the coordination of behavioral health services, continuity of care, and other activities to promote quality behavioral health care in the community;
  • Responds to crisis calls or inquiries from individuals, families, social services, police, and other community agencies and develops a plan, in consultation with the Director, for appropriate response to ensure the safety and well-being of individuals and the community;
  • Maintains an up-to-date knowledge of mental health services and related issues by keeping abreast of current literature, journals, and information from the New York State Office of Mental Health;
  • May supervise Mental Health Coordinator, as assigned;
  • Assists in the development of a comprehensive network of service providers to deliver an array of medical, self-help, social, supportive, and rehabilitative services;
  • Conducts community and provider education and training through outreach to community partners;
  • Consult with the Director of Community Services regarding new AOT referrals, the status of individuals receiving court-ordered treatment or voluntarily accepted services;
  • Problem-solves case-specific and system-wide issues in collaboration with system partners; advocate for those facing barriers to service access.


FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS:  Good knowledge of the practices and procedures of social work; Good knowledge of interviewing techniques; good knowledge of New York State Mental Hygiene Law; ability to establish and maintain effective working relationships with others; ability to function as a member of a multi-disciplinary team for treatment plans; ability to understand and empathize with the needs and concerns of others; ability to analyze and organize data and prepare records and reports; ability to communicate effectively both orally and in writing


MINIMUM QUALIFICATIONS:  Master’s degree in social work, nursing, psychology, counseling, public health administration or rehabilitation counseling, and two (2) years of experience providing direct patient services or in the administration of a community or state mental health program or facility or equivalent experience.


NOTE: The individual must have obtained a degree or degrees from a college or university recognized by the New York State Education Department

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Lewis County is an equal opportunity provider and employer. Complaints of discrimination should be made known to the Lewis County Board of Legislators.

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Lewis County Human Resources
7660 North State Street Lowville, NY 13367

Phone: (315) 376-5349     Fax: (315) 376-5152     Website:


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