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Do Work That Matters – Become A Caseworker

Improve Lives. Improve Communities. Improve Futures. This is work that matters and our caseworkers get the opportunity to do it every day. If you are a compassionate, hard-working resident of Lewis County we invite you to learn more about, and apply, for a position with us. Our caseworkers earn a starting salary of  approximately $53,000 and receive excellent benefits and the opportunity to work in an outstanding team environment with others committed to helping families. Join our dedicated team today and start your journey of making a difference in the lives of people around you.

What is Casework?

Lewis County caseworkers assist people in our community that are in stressful situations due to financial, emotional, or social issues. They are responsible for monitoring and improving, the well-being of families and children. They have access to a variety of tools and services that can help them achieve their goals. Responsibilities for this role include:

  • Conducting home visits to investigate reports of abuse of children or adults, and assess the safety of the home.
  • Intervening, if necessary, to improve the wellbeing of those in the home. An intervention may include removing individuals from the home if they are in danger.
  • Creating plans and making referrals for clients in need of services or guidance.
Salary & Benefits
  • Starting Salary: $53,000/year with opportunities for on-call and overtime pay
  • 12 Vacation & Sick days per year
  • 5 Personal days / year
  • 13.5 Paid Holidays
    • New Year’s Day
    • Martin Luther King Day
    • Presidents’ Day
    • Memorial Day
    • Juneteenth
    • Independence Day
    • Labor Day
    • Columbus Day
    • Veteran’s Day
    • Thanksgiving Day
    • Day After Thanksgiving
    • 1/2 day Christmas Eve
    • Christmas Day
    • One Floating Holiday
  • Health & Dental Benefits
  • Participation in New York State Employees Pension System
  • Use of a County Car
Training & Support

All caseworkers receive paid training the first six months on the job. Training is provided by the New York State Office of Children and Family Services with local mentoring.

Caseworkers are never left on their own to make important decisions about a family’s future. Our team approach to investigations and case management ensures that every caseworker has access to team members and supervisors when it comes to making critical decisions. Caseworkers are encouraged to reach out for support whenever they are in doubt or feel they might not be safe in a given situation.

Being a Caseworker might be right for you if you:

  • Enjoy talking to children and think you could learn to engage children to talk about some difficult topics.

  • Are good at reviewing and evaluating lots of information to make an informed decision.

  • Are willing to visit families in their homes, wherever they live.

  • Would enjoy developing a relationship with children, adults, and families on your caseload and making regular visits to evaluate their progress.

  • Would be able to maintain objectivity in your work even if the family resisted the help and regardless of what they are suspected of doing.

  • Would be comfortable recommending that children be removed from their home after establishing a relationship with the family if it was necessary to protect the children.

  • Would be comfortable working with the law enforcement, attorneys, judges and other child and family advocates to ensure the best outcome for the children on your caseload.

  • Would be willing to schedule and transport children and families (in a county vehicle) that I’m working with to required appointments to help the family remain intact.

  • As a Caseworker, you believe you can have a positive and long-lasting influence on children, adults, and families in need.

  • Are the kind of person that can handle a lot of ongoing stress and unpredictable situations.


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